Enhance security and streamline authentication with VeriCall® Technology on Amazon Connect. By replacing outdated methods like security questions and one-time passcodes, VeriCall Technology delivers seamless, passive authentication—improving customer experience while reducing operational costs.
Powered by AI and machine learning, VeriCall validates calls in under 60 milliseconds, helping detect spoofing and fraud before they reach an agent. Top enterprises have seen results like 30-second reductions in handle time and 2% increases in IVR containment, leading to higher CSAT scores and ROI.
Easily integrate VeriCall Technology into your existing call flow and purchase directly through AWS Marketplace, with the added benefit of EDP budget savings.