Cutting Through the Hype – Generative AI for ITOps


Generative AI shows incredible promise, particularly when it comes to explaining complex terms in natural language. But can AI help ITOps teams struggling to keep up with a flood of incidents that demand their attention? In this web conversation, Jon Brown, Senior Analyst at ESG, is joined by BigPanda Field CTO Blair Sibille to discuss the reality of AI for IT.

Attendees will learn:

  • The current state of Generative AI
  • How to best apply AI to ITOps to get real value
  • The importance of clean, enriched data for reliable results
The speakers will highlight why generative AI is becoming necessary to make incident response faster, more accurate, and more consistent than humans can achieve alone. Attendees will also learn about the practical outcomes of generative AI and will see a demonstration of generative AI in action – summarizing incidents, proposing impact, and suggesting likely root causes.

Presented by

Jon Brown, Senior Analyst, Enterprise Strategy Group
Blair Siblle, Field CTO, BigPanda
Joel McKelvey, VP of PMM, BigPanda
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